Get In Touch
sales@hdflx.com
Frequently Asked Questions (FAQ)
📦 What shipping options do you offer?
We offer standard and express shipping within Australia. Delivery times and rates vary depending on your location and chosen method at checkout.
🔄 What is your return policy?
We accept returns within 30 days of purchase, as long as the item is unused and in its original condition. Please see our Returns Policy for full details.
🧾 Can I change or cancel my order?
If your order hasn't been shipped, we can help you modify or cancel it. Contact us as soon as possible at sales@hdflx.com.
🛒 Do I need to create an account to order?
No account is required, but having one allows you to track orders and manage your preferences more easily.
💳 What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods offered at checkout.
📬 How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email to follow your delivery in real time.
❓Still have questions?
We’re here to help! Reach out to us at sales@hdflx.com and we’ll get back to you as soon as possible.